Shipping

• Orders over $100: complimentary
• Orders under $100: a flat $7
• The exact cost is always shown at checkout before you pay

Dispatched within 3–5 business days. US delivery in 4–8 business days after dispatch.

Business days are Monday to Friday, excluding US public holidays. Around the holidays, carriers run slower than usual, so order early if it is a gift.

You will receive a tracking link by email as soon as your order leaves us. Tracking can take up to a day to show its first scan.

If your tracking has not moved for five business days, write to hello@auredris.com and we will chase it with the carrier.

We currently ship to addresses in the United States. International shipping is on our list, and newsletter subscribers will hear first when it opens.

Spotted a mistake in your address? Email hello@auredris.com with your order number as soon as you can. We can update an order until it has been dispatched.

If a parcel is marked delivered but has not turned up, check with neighbours and your building's mail room first, then get in touch within 14 days of the delivery date.

If your order arrives damaged, send us a photo and we will put it right.